Q & A

What does the design process cost, entail, etc.?  

Answer:  Never Blue Metalworks charges a flat $35 design fee for new and original pieces; this fee will grant the customer TWO, maybe THREE, design options--all contingent upon the design processes' needs: size, colors, layers, placement, etc..  If the design process needs to go through additional design time, modifications, and options, additional fees can be assessed for any and all modifications, alterations, etc., and Never Blue Metalworks claims all rights and uses to its own custom created designs, which Never Blue Metalworks will denote as a "WaterGoat Original Design".  Please understand that this design fee can be invoiced as a service, and all images, designs, creations, etc., that Never Blue Metalworks makes and designs for a customer can neither be duplicated and/or copied in any form by any one else other than Never Blue Metalworks LLC. 

What do I do if I'm having problems viewing the site with a mobile device or a tablet:

Answer:  Please go to the web browser's option screen, and select the "view as desktop site" option

Do you offer Local Pick-up?: 

Answer:  Yes, we do offer a local pick-up option, but these customers need to contact us for a pick-up code.  

Billing: 

Answer:  Never Blue Metalworks expects payment upon request of an item via online sale; otherwise, Never Blue Metalworks may send an individual, persons, group, or entity a proposal, that upon acceptance, will turn into an electronic working contract and invoice, which can be paid within the denoted time frame.  We do not refund custom work, and we reserve the right to charge a 10% Late Fee for those who do not pay within the assigned pay period

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